Office Coordinator - New Homes

Chestertons Estate Agency

Office Coordinator - New Homes 

Location: Euston

Hours: Office based Monday to Friday 8:30 am - 6:00 pm with 1 day working from home

Salary: £27,000 - £28,000 + Commission

Role Overview:
We are seeking a highly organised and proactive New Homes Coordinator to support our New Homes department. This role involves providing administrative support to the team, coordinating property viewings, managing enquiries, and ensuring the smooth running of team operations. The ideal candidate will be confident, adaptable, and able to deliver excellent customer service while working closely with colleagues and clients.

Key Responsibilities:

• Arrange property viewings, answer incoming calls, and advertise property particulars online.

• Liaise with developers, chase updates, and maintain strong relationships with stakeholders.

• Provide proactive administrative support to the New Homes team.

• Identify opportunities to improve team procedures and share best practices with colleagues.

• Resolve client and team queries in a timely and professional manner.

• Provide cover during team absences, including attending site visits where necessary.

• Contribute positively to team activities and foster productive working relationships. 

Skills & Experience Required:

• Previous administration experience within an estate agency environment (Sales or Lettings knowledge desirable).

• Strong communication and interpersonal skills, with a customer-first mindset.

• Ability to adapt to change and proactively suggest improvements.

• Proficient IT skills: Microsoft Word, Excel (intermediate level), Internet Explorer, Outlook, and Adobe.

• Highly organised, detail-oriented, and able to manage multiple priorities effectively.

Not Specified

Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference:

Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.