Chestertons Estate Agency
Lettings Negotiator / Senior / Associate
Location: Canary Wharf
Hours: Monday - Friday 8:30am - 6pm (1 in 3 Saturdays 10am - 4pm)
Salary: £18,000 - £22,000 Salary + Commission
OTE: £60,000 - £100,000+
Travel or Car Allowance: Depending on your role, you will enjoy either a travel allowance (£2,500 PA) or a car allowance (£5,000 PA) to support your daily commute
Chestertons is currently seeking a driven, personable, and professional Lettings Negotiator to join our high-performing team in Canary Wharf. This is an exciting opportunity for a confident, client-focused individual who is motivated by success, thrives in a fast-paced environment, and is looking to build a long-term career with one of London’s most respected estate agencies.
We’re looking for someone who enjoys the challenge of working in a competitive market and is passionate about delivering outstanding service, not only to clients, but also to colleagues and the wider team. This role is ideal for individuals who want to make a real impact in one of London’s most dynamic property markets.
Key Responsibilities
As a Lettings Negotiator, you will play a key role in connecting landlords with prospective tenants, ensuring a smooth and successful lettings process from start to finish.
Your main responsibilities will include:
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Client Registration & Viewings: Register applicant interest, arrange viewings, and match tenants with the right properties efficiently and professionally
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Customer Service Excellence: Provide a high standard of service to both landlords and applicants, maintaining strong relationships and a reputation for reliability
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Tailored Support: Understand and manage applicants’ needs with attention and care, ensuring a personalised and seamless experience
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Offer Management: Handle the offer process from negotiation through to agreement, ensuring the best outcomes for all parties involved
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Performance & Results: Work proactively to meet and exceed targets, with a focus on delivering results in a competitive, fast-moving market
Desired Attributes
To be successful in this role, we’re looking for someone who brings the following strengths:
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Professional & Approachable: Confident, friendly, and comfortable building rapport with a range of clients and colleagues
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Target-Driven: Motivated by results and committed to achieving and exceeding performance goals
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Hardworking & Resilient: A strong work ethic and the determination to succeed in a demanding environment
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Collaborative: A team-oriented mindset with the ability to contribute positively to office culture
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Detail-Oriented: Accurate and thorough, with excellent attention to detail across all aspects of the role