Role: Estate Operative
Location: Royal Earlswood Park
Salary: Competitive salary plus benefits
Hours: Saturday – 9am to 6pm (8 hours per week)
Why FirstPort?
FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.
By joining us as a Estate Operative you will play a pivotal role in achieving our vision:
- Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
- Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
- Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
- A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.
At the core of everything we do are our leadership principles:
- Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers.
- Consistent: We deliver dependable results, building trust with customers and colleagues.
- Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
- Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.
Your Role, Your Impact
As an Estate Operative, you will play a vital role in ensuring the estate is clean, safe, and well-maintained for residents and visitors. You will carry out routine inspections, address maintenance issues promptly, and support the wider on-site team. Building positive working relationships with colleagues, residents, and external contractors will be key to delivering excellent service and maintaining high standards across the estate.
Key Responsibilities:
- Provide a high standard of service to the site and our customers
- Ensure the development and its buildings and common areas are professionally cleaned, well presented and maintained
- Daily tasks will include dusting, sweeping, mopping, emptying bins and vacuuming of communal areas
- Ensure that all health and safety risks are identified and report any accidents, trips, spills, hazards or near misses as per the site procedures, to the development manager or assistant development manager
- Undertake relevant safety testing and checks as requested and diarised to do so
- Front entrances, communal stairways, corridors and passageways kept clean at all times
- To carry out deep cleaning as and when requested
- Report any maintenance issues that may arise to the development manager and remedy them upon instruction.
- Ensure all footpaths and communal areas are kept clean and free of litter
- Ensure that instructions for the maintenance, cleaning and storage of equipment are consistently followed and be prepared to perform any other reasonable duties, as requested by the development manager
- Be prepared to perform any other reasonable duties, as requested by the development manager
Required Skills & Qualifications:
- Good communicator with Excellent Customer Service Skills
- Approachable personality
- Good Health and Safety Awareness
- A keen eye for detail with an aim to promoting High Site Standards
- Able to work on own initiative
- Ability to support Management on reactive and planned works
- Understands the importance of confidentiality Data Protection
- Able to build meaningful rapport at all levels including contractors
- Forward thinking and innovative
- High level of Grooming Standards
- A desire to self-develop through NVQs, Cross Site Training and supporting team members at other First Port Sites
What’s in it for you?
Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.
Ready to make a difference?
If you’re ready to take the next step in your career and make a difference we’d love to hear from you!
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.
Elevate your career. Reset the standard. Join FirstPort.