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Job Advert

Role: Maintenance Operative

Location: Southampton

Salary: 26K per annum, plus benefits  

Contract: Permanent

Hours: 37.5 hours

Why FirstPort?

FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.

By joining us as an Maintenance Operative, you will play a pivotal role in achieving our vision:

  • Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
  • Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
  • Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
  • A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.

At the core of everything we do are our leadership principles:

  • Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers
  • Consistent: We deliver dependable results, building trust with customers and colleagues.
  • Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
  • Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.

Your Role, Your Impact

As a Maintenance Operative, you will play a key role in ensuring our properties and facilities are safe, functional, and well-maintained for our residents, staff, and visitors. You will be a hands-on, proactive member of the team, with a strong focus on quality, safety, and service delivery.

Key Responsibilities:

  • Provide general maintenance support to the Development
  • Support and provide access to authorised contractors and tradesmen, notifying the Development Manager of start / completion of work accordingly
  • Report defects / incidents (either observed or reported) and take the corrective action after consultation with the Development Manager
  • Carry out monthly emergency light system checks by consistent and regular testing and ensure monthly fire alarm checks are undertaken with Development Manager
  • Maintain accurate records of maintenance / lighting issues
  • Undertake any routine general repairs / refit door locks
  • Ensure all tools are maintained and kept securely, only used by authorised personnel
  • Pressure wash / clean bin stores on a weekly basis and ensure all footpaths and communal areas are kept clean and swept
  • Carry out any minor repairs such as temporary fixes/touch up paint work in communal areas within and outside the buildings, as and when required
  • Any other reasonable duties as required by development manager
  • General – upkeep and maintenance of development at all times and secure

Required Skills & Qualifications:

  • Minimum of two years’ experience in a maintenance operative position
  • Understanding of Health and Safety regulations including COSHH and safe use of ladders
  • Confidence with the use of power tools and working at heights training would be an advantage Confident, polite and courteous communicator with the ability to build and maintain strong relationships
  • Exceptional customer service experience, with the ability to work multi-task, prioritise and manage various task simultaneously

What’s in it for you?

Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well.  We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.

Diversity

We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.

Ready to make a difference?

If you’re ready to take the next step in your career and make a difference we’d love to hear from you!

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.

Elevate your career. Reset the standard. Join FirstPort.

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