Job Role: Insurance Administrator
Location: New Milton
Hours: 35 hours per week, Monday to Friday
Salary: £24,250 per annum
As an Insurance Administrator, you will be an important part of the Knight Square Insurance team, ensuring we are able to administer new business, mid term adjustments and renewals for our insurance customers. The Insurance Administrator will mainly focus on administration tasks, supported by the team.
- Providing customer centric insurance products for the client’s consumers.
- Ensuring all enquiries are dealt with in a professional and timely manner.
- Ensuring compliance with FCA requirements.
This role reports into the Insurance Manager and has no direct reports.
The successful candidate will be a willing learner, able to self-motivate and drive forward performance and results.
Main Responsibilities:
- Liaising with clients, brokers, and insurers in the day-to-day administration of insurance.
- Preparing and issuing new business & renewal quotations.
- Ensuring stakeholders are regularly engaged and updated in a timely and professional manner.
- Dealing with client queries via multiple channels – e.g. email, telephone, post – in a timely and professional manner.
- Support the Knight Square Insurance strategic and operational goals.
Skills and Experience:
- Customer service experience.
- Experience in the use of Microsoft applications; e.g. Word and Excel.
- Excellent communication skills, both verbal and written. With good attention to detail.
- Awareness of FCA obligations, relevant to insurance provision, would be advantageous but not necessary.
- Adaptable and able to work under pressure and to tight timelines.
Who are we?
Knight Square Insurance is a highly respected, trusted broker specialising in providing comprehensive insurance cover for property management companies, resident management companies (RMCs) and right to manage companies (RTMCs). We offer a range of products including Directors and Officers Insurance, Buildings and Estates as well as Terrorism Insurance, Engineering Inspection and other insurance for homeowners, landlords and tenants.
What We Offer:
At Knight Square Insurance we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary, great range of benefits, hybrid working following probation sign off, free parking and much more!
We're committed to creating a supportive, inclusive workplace where everyone can succeed.
Diversity and Inclusion:
At Knight Square Insurance, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities.
As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.
Ready to apply:
Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests.
Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check.
If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team.
Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Knight Square Insurance.