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Innovus - Professional Services

Job Advert

Job Role: Property Transfer Manager

Location:  Torquay, travel to other offices when required

Hours: Monday to Friday, 35 hours per week

At Innovus, we are committed to delivering market leading solutions and professional services.  As a Property Transfer Manager, you will be contributing to our vision to recognised as the market leading provider of services to the UK’s property sector.

We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry. 

Main Purpose of Job

To lead and motivate the Property Transfer teams through careful management and team development ensuring the optimum resource levels across the team and maximising operational efficiencies and developing/increasing revenue earning opportunities.

Position in Organisation

This role reports to the Senior Property Transfer Manager within the Innovus Professional Services Department. This role is based in our Torquay Centre of Excellence with some travel to other Centre’s of Excellence required.

Main Responsibilities

  • Oversee the smooth day-to-day running of the Property Transfer teams based in the Torquay Centre of Excellence, including day to day management of Team Leader’s as Direct Reports, based locally within the Torquay office.
  • Deliver People Plan for Torquay based teams focussing on engagement, communication, colleague development and recognition, ensuring that the property transfer team feel valued and enjoy the office environment
  • Workforce planning to ensure correct level of resource across the team as well as providing career development opportunities to promote retention
  • Work collaboratively with other Manager’s within the Property Transfer Leadership team to achieve both revenue and service requirements.
  • Provide ongoing leadership, support and engagement as site leader for the teams based in the Torquay office.
  • Deliver operational efficiencies and identify and support additional revenue earning opportunities through a continuous improvement philosophy.
  • Delivery of service KPI’s and SLA’s as agreed through Business Services leadership with key clients.
  • Continued support, adoption and improvements to our Property Transfer CRM system.
  • Involvement and support for additional products and services that may be launched within the Professional Services Department including Legal related services.
  • Oversight and day to day management of the Torquay office as primary contact for that site, this will include responsibility for the day to day running of the site and liaising with the Innovus facilities teams as required.
  • Any other ad-hoc duties as required within the Professional Services Department or Business Services division.

Experience

  • Experience of leading teams within the Property Sector preferred
  • Prior leadership experience essential to this role

The Benefits

Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

Diversity and Inclusion

We’re committed to promoting diversity at Innovus and recruit on merit.  We will consider applications from job share applicants.

Innovus is an inclusive employer. We provide equal employment opportunities to all qualified applicants.  If you have an additional need at any stage of our recruitment and selection process do speak to one of our team to let us know how we can accommodate you.

Ready to apply?

Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.

Please note, due to our sector all roles are subject to an Enhanced DBS.

If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend a first interview with the hiring manager and another member of our team.

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