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Role: Key Account Coordinator   

Location: London

Salary: From £35k per annum plus benefits

Contract: Permanent  

Hours: Monday to Friday – 9am to 5pm (35 hours per week)

Why FirstPort?

FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.

By joining us as a Key Account Coordinator you will play a pivotal role in achieving our vision:

  • Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
  • Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
  • Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
  • A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.

At the core of everything we do are our leadership principles:

  • Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers
  • Consistent: We deliver dependable results, building trust with customers and colleagues.
  • Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
  • Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.

Your Role, Your Impact

As a Key Account Coordinator, you will be working with a variety of internal and external stakeholders to coordinate meetings and obtain information. Providing day to day support to the Regional Director organising tasks and information and distributing to internal teams.

Key Responsibilities:

  • Supporting the Regional Director with administration, coordination and meetings
  • Taking minutes and capturing action plans to distribute and track 
  • Generation, preparation and presentation of management reports
  • Liaising with the wider business to collate data and information
  • Support new business strategy by completing administrative tasks
  • Collate information and data from various sources, utilising excel and power point skills
  • Support new business strategy by completing administrative tasks
  • Redirecting urgent emails for action when Regional Director is unavailable

Required Skills & Qualifications:
 
  • You are an experienced senior administrator with exceptional organisation skills.
  • Able to work on your own initiative, and confident when working with internal and external stakeholders.
  • Verbal and written skills will be of a high standard.
  • Be able to use MS Office applications to a high standard. You will be confident working with Excel. You will have an eye for detail when working with strategic data.
  • You are a natural problem solver, and comfortable working under pressure and meeting deadlines.

 

What’s in it for you?

Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well.  We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.

Diversity

We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.

Ready to make a difference?

If you’re ready to take the next step in your career and make a difference we’d love to hear from you!

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.

Elevate your career. Reset the standard. Join FirstPort.

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