Chestertons Estate Agency
Lettings Manager
Hours: Monday – Friday 8:30am – 6pm
Location: Surrey Quays
Salary: £26,000 - £32,000
We are looking for a brand ambassador to manage our lettings department in London. The ideal candidate will have 5-10 years of estate agency experience with 2-3 year’s in management. You will be responsible for leading, coaching and motivating a successful team, whilst also demonstrating the ability to build new business and grow market share.
Main duties:
• Lead and develop a positive and stimulating team environment where all staff are supported and developed to reach their fullest potential
• Set and agree relevant targets, objectives and manage performance
• Review and monitor revenue and expenditure against budget
• Provide accurate, consistent and timely management information
• Monitor complaints resolution within the branch and take ownership of escalated complaints
• Manage the administration of all business systems and processes, company policies, procedures and relevant legislation
• Actively monitor competitor activity in order to develop a business plan and strategy to achieve the budget and profitability targets
Attributes:
• Ideally Local property experience
• Proven track record of consistently achieving and overachieving sales targets and related KPI’s
• Established network of relevant local business contacts
• Demonstrate high market appraisal conversion ratio
• Expert knowledge of relevant industry legislation
• Comprehensive understanding of the interplay between the residential property markets