Senior Tenancy Coordinator
Chestertons Estate Agency
Hours: 40 hours a week, Monday to Friday (Hybrid working after settling in period)
Location: Tower Bridge
Salary: £26,000 - £31,000 + 5% commission (DOE)
We are looking for an exceptional Coordinator to contribute to the smooth and efficient running of the department, assisting the team in effectively executing administrative aspects of tenancy associated administration. This will include new deals, change of sharers, renewals and tenancy terminations.
Main Duties:
• Preparation of tenancy agreements and other associated documentation within specified time frame
• Dealing with basic / standard client and tenant queries.
• Referring complex negotiation queries promptly to the relevant negotiator/Tenancy Consultant
• Notifying team leader / head of department of any negotiation or compliance issues
• Regular review of lettings processes to ensure these are followed at all times
• Awareness and application of non-standard tenancy processes: third party deposit payer, landlord own deposits, landlord own agreement, deed of assignment etc
• Monitoring of right to rent documentation and ensuring time limited visas are recorded for re-checks
Attributes:
• Proactive, highly motivated and confident
• Strong organisational, time management and customer service skills
• Ability to work as part of a team – both tenancy services team and also branches
• Good working knowledge of lettings and tenancy legislation and contract requirements