Property Transfer Administrator

Job Role: Property Transfer Administrator

Location: New Milton

Hours: 35 hours per week - Monday to Friday 

At Innovus, we are committed to delivering market leading solutions and professional services.  As a Property Transfer Administrator, you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector.

We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry. 

Main Responsibilities

• All administrative tasks related to providing sales packs to solicitors for managed properties
• Communicate professionally with customers and solicitors over the telephone and via email. Complete tasks in order of priority to meet the needs and requirements of our customers.
• Use Microsoft Office proficiently, particularly Word, Outlook and Excel.
• Use multiple database systems to update records.
• Ensure that all requirements are obtained in full before moving a case onto the next stage.
• Work effectively as part of a team in person or using technology
• Liaise with different departments to ensure that up to date information is stored on our systems, provided to our customers and to their legal representatives
• Have a clear understanding of, and work towards achieving the Department’s KPIs.
• With training, learn to prepare documents as part of the conveyancing process.

Skills and Experience

• A high degree of organisation and excellent communication skills are essential
• Attention to detail is important in conjunction with excellent spelling, punctuation and grammar.
• Motivated to work to deadlines as part a team, whilst problem solving with a positive attitude.
• Able to work at pace using a computer without it affecting your accuracy.
• Be keen to learn new processes and happy to ask for support when needed.
• Multitasking does not phase you and you can adapt your task list each to match the business’ needs.
• Have an enthusiasm for learning the technicalities and details of processes
• Be Customer Centric and passionate about being able to effectively support customers with queries and complaints.
• Experience of working in a legal, secretarial, or property management environment may be considered an advantage but not essential

The Benefits

Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

Diversity and Inclusion

We’re committed to promoting diversity at Innovus and recruit on merit.  We will consider applications from job share applicants.

Innovus is an inclusive employer. We provide equal employment opportunities to all qualified applicants.  If you have an additional need at any stage of our recruitment and selection process do speak to one of our team to let us know how we can accommodate you.

Ready to apply?

Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.

Please note, due to our sector all roles are subject to an Enhanced DBS.

If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend a first interview with the hiring manager and another member of our team.

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