Company Secretarial Administrator

Job Role: Company Secretarial Administrator 

Location: New Milton

Hours: 35 hours per week

At Innovus, we are committed to delivering market leading solutions and professional services.  As a Company Secretarial, you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector.

We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry. 

Main Purpose of the role:

Main Responsibilities

• Support the effectiveness of the Company Secretarial team based in New Milton
• Organise and manage own workload within the Company secretarial team
• Complete Company Secretarial team’s administration tasks
• Issue membership certificates to new owners
• Mail merge and send notices, as required
• Identify & support the teams’ continuous improvement plan to create efficiencies, improve service and cost savings
• Capture opportunities to help to streamline and digitise team processes to make the customer journey seamless in line with Innovus’s wider business strategy of delivering outstanding service
• Develop expert knowledge of the team’s compliance and processes

Skills and Experience

• Previous experience of administration work in an environment with strict deadlines essential
• Demonstrate ability and success in managing and prioritising workload to ensure effectiveness in meeting department service levels
• Must be able to demonstrate a good understanding of customer communications and dealing with challenging conversations with both internal and external customers.
• Fully IT literate with a requirement to be comfortable in working on Microsoft Excel, Word and Outlook.

Person Specification

• You are dynamic, driven and ambitious with a strong emphasis on customer service
• Have a pragmatic approach to decision making
• Keen to support change and continuous improvement.
• Ability to work collaboratively with the team, department, internal and external clients.
• Ability to take ownership of issues and see through to resolution.
• Constantly focussed on improving the level of service through continuous improvement methodology.
• Results driven and focussed on achieving as part of a team.

The Benefits

Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

Diversity and Inclusion

We’re committed to promoting diversity at Innovus and recruit on merit.  We will consider applications from job share applicants.

Innovus is an inclusive employer. We provide equal employment opportunities to all qualified applicants.  If you have an additional need at any stage of our recruitment and selection process do speak to one of our team to let us know how we can accommodate you.

Ready to apply?

Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.

Please note, due to our sector all roles are subject to an Enhanced DBS.

If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend a first interview with the hiring manager and another member of our team.