Job Role: Evening Porter (Ref 22674)
Location: Histon, Cambridgeshire
Salary: £9,601.28 per annum, plus benefits
Job Sector: Retirement - Assisted Living
Hours: Monday, Tuesday, Wednesday and Friday 5pm-9pm (16 hours per week)
The job role
- To effectively manage and professionally mange the development, whilst providing a safe, secure and well-maintained environment for the residents
- To visit any frail or ill Residents.
- To read diary to check on weekly events
- Prepare coffee maker in the lounge.
- To carry out three monthly Warden Call tests as required and log on appropriate sheet.
- To prepare guest suite as required.
- To carryout regular security checks of the building.
- Master keys must be signed for when handed over.
Skills & Experience
- Customer service - a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.
- Communication - a natural communicator, warm and friendly and able to make customers feel valued
- Health & Safety - an understanding of the importance of health & safety, experience of dealing with challenging or emergency situations
- Organisation - organised, methodical and able to prioritise tasks effectively
- Personal - an outgoing personality, with the ability to build professional relationships with colleagues and customers, self-motivated, pro-active, team oriented, and innovative.
Who are we?
FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.
FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman.
Why choose us?
By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.
The benefits of working with us can include discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
We’re committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse.
What’s next?
To start your application for this role we will ask you to upload your CV and answer a few questions.
Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.