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Job Advert

Job Role: Accounts Receivable Administrator 

Location: Worcester 

Hours: 35 hours per week

At Innovus, we are committed to delivering market leading solutions and professional services.  As a Accounts Receivable Administrator , you will be contributing to our vision to recognised as the market leading provider of services to the UK’s property sector.

We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry. 

Main Purpose of the role:

  • Using your strong processing skills to assist the department in reaching their KPI’s
  • Using your strong communication skills when liaising with both internal and external customers, ensuring that any actions are completed efficiently
  • Working collaboratively in a high volume and fast paced environment

Position in Organisation:

 This role reports to the Accounts Receivable Team Leader

Main Responsibilities

  • Ensuring the timely and accurate processing of Service Charge and Site Income receipts
  • Dealing with incomplete or returned cheques
  • Processing new Direct Debit instructions and the collection of new charges
  • Processing monthly Direct Debit collections
  • Reconciling Direct Debit rejections, amendments and cancellations
  • Dealing with telephone and email queries relating to any of the above
  • Set an example for others by championing the Company FIRST values, Customer Charter principles and the Code of Business Conduct.
  • Any other ad-hoc duties as required to ensure the smooth running of the department

About you

  • You have a strong customer focus, and have a high attention to detail.
  • As you a natural problem solver, you enjoy solving queries, and have the ability to effectively multi-task.
  • With your positive, 'can-do' attitude you can work as a team but also can use your initiative to work independently.
  • You have great numeracy and MS Office skills.

The Benefits

Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

Diversity and Inclusion

We’re committed to promoting diversity at Innovus and recruit on merit.  We will consider applications from job share applicants.

Innovus is an inclusive employer. We provide equal employment opportunities to all qualified applicants.  If you have an additional need at any stage of our recruitment and selection process do speak to one of our team to let us know how we can accommodate you.

Ready to apply?

Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.

Please note, due to our sector all roles are subject to an Enhanced DBS.

If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend a first interview with the hiring manager and another member of our team.


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